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This one-of-a-kind oral communication book will help readers develop communication skills that will ensure job success. Each chapter includes real-life stories, appealing visuals, and examples that add meaning and increase comprehension. Skill-based assignments and online learning activities appear in both the text and on the book’s website. Its learn-by-doing approach helps readers understand the importance of communication skills, conflict resolution strategies and listening practices to their own career success.
- Sales Rank: #93906 in Books
- Brand: Cheesebro, Thomas/ O'Connor, Linda/ Rios, Francisco
- Published on: 2009-03-13
- Original language: English
- Number of items: 1
- Dimensions: 9.90" h x .80" w x 7.80" l, 1.38 pounds
- Binding: Paperback
- 352 pages
From the Back Cover
Chapter reviewer comments about Communicating in the Workplace should make you take another look! Here’s a sample.
Chapter 7 Conflict Resolution
“I think my typical student may benefit more from this chapter than from almost any other chapter in any communication book, as conflict is so prevalent and so many of us handle it inappropriately.”
Jeff Pomeroy, SW Texas Jr. College
Chapter 11 Verbal and Visual Supports
“I think this chapter, with its informative, direct writing style speaks to the college student trying to plan class presentations. This is usable information in a Business Communication class where the students will be giving group and individual presentations.”
“The illustrations themselves were excellent, in that they appealed to the modern student in class today: Nutrition-food pyramid, Sled design from Olympic Games, DUI information, and Toyota Hybrid car.”
Beverly Neville, Central NM Community College
Chapter 14 Persuasion
“The authors take a difficult communication concept and clearly teach students how compile a persuasive speech. I really enjoyed this chapter.”
Alma Martinez-Egger, Tarrant County Jr. College, NE
The writing style was professional, crisp, and direct.
Larry Richesin, U of Alaska, Bristol Bay Campus
Most helpful customer reviews
0 of 0 people found the following review helpful.
Seanmooney314
By Sean
I was very happy with the quality of the book and it matched exactly the way the write-up said it would be. I am in college, and needed this book because I prefer the book rather than an online book. I hate to have to read on the computer screen. I have no way to highlight my main points. I am of the old school and like the feel of the book for learning. I do have a kindle and it has its place. I just would rather have a book for learning so I can go back and see what I have singled out from the book for study.
Thanks so much for the fast delivery. I ordered late and got the book just before the start of the class.
I would order from this seller again.
Sincerely,
Sean M. Mooney
0 of 0 people found the following review helpful.
Just What I Needed for Class
By Amazon Customer
My book came just before the semester started. I searched it using the ISBN#, found it without a problem! Triple-checked it with the WCTC campus bookstore to make sure it was the right book, it was right on. My instructor said this book is brand new-just written in time for the fall 09 school semester, written by a WCTC instructor.
I was very happy to buy it here cheaper than the school bookstore was selling it for. Although, now 8 weeks into the semester, I see Amazon's price is even lower now than when I bought it!!! But that's the way it goes!
Book seems to be laid out well, easy to follow and understand.
0 of 0 people found the following review helpful.
For my class - Professional Development
By H. Green
I only bought this book for my professional development class, however, now that the class is over, I am going to keep it because it has a lot of good material for communicating in the workplace. The title does say it all. This textbook so far will be the only one I have kept since starting college. By the way I am a sophmore in college so that tells you I have been through a few classes so far.
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